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Terms & Conditions

Effective date: October 15, 2025

Ontario International Airport (ONT) Free Wi-Fi Privacy Policy

Ontario International Airport ("ONT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information of all users who access our free Wi-Fi service. This Privacy Policy explains how we collect, use, and share your information when you connect to our Wi-Fi network.

By accessing ONT Free Wi-Fi, you acknowledge and consent to the data collection and usage practices outlined in this policy.

1. Information We Collect

When you connect to ONT Free Wi-Fi, we may collect the following types of information:

Personal Information (if provided): Your email address, zip code, and any other voluntarily submitted details (e.g., responses to surveys).
Device Information: Your IP address, MAC address, device type, operating system, browser type, connection logs, cookie ID, device ID, approximate location.
Network & Usage Data: Session duration, connection performance metrics, and other technical data used to ensure network integrity and security.
Interest Data: URLs visited, interactions with content, ads, products, and services.

2. How We Use Your Information

We collect and process information for the following purposes:

To provide and maintain Wi-Fi connectivity and ensure a secure and reliable network experience.
To enhance security by monitoring for unauthorized access and potential threats.
To improve airport services by analyzing usage patterns and identifying areas for enhancement.
To send marketing communications regarding ONT services, promotions, and events (only if you have explicitly opted in).
To conduct surveys and gather feedback to improve the airport experience.
To provide advertising that may be more aligned with your preferences and interests, including through our third-party advertising partners, and across different devices, and measure its performance.

Sale or Sharing of Personal Data

We may sell or share your personal information in support of the above purposes.

3. How We Share Your Information

We may share your information in the following circumstances:

With service providers and vendors that assist in network operations, security, and performance monitoring.
With government agencies or law enforcement when required to comply with legal obligations, protect security interests, or respond to lawful requests.
With third-party analytics providers to improve our services and optimize airport operations.
With our third-party providers of targeted advertising services..

Opt-Out of Third-Party Data Sharing

You have the right to opt out of the sharing of your personal information with third-party analytics or advertising providers for non-essential purposes. To exercise this right, please visit qr.flyontario.com/datadeletion or contact us at [email protected].

4. Protection of Minors' Information

ONT does not knowingly collect personal information directly from children under the age of 13 (or a different age if required by applicable law), except where required for security, regulatory compliance, or other lawful purposes. However, due to the nature of airport services, we may process limited personal information about minors when:

Required to comply with aviation security regulations or legal requirements.
Necessary to facilitate airport or travel-related services purchased by a parent or guardian.
Essential for safety, security, or emergency response purposes.

Parental Consent & Rights:

If you are not the parent or legal guardian of a minor, you must not provide us with the minor's personal information. If you are a parent or guardian and believe your child has provided personal information without your authorization, you may request deletion of this data by contacting us at [email protected].

5. Your Rights & Choices

Marketing Communications: If you have opted in to receive promotional emails, you may unsubscribe at any time using the "unsubscribe" link in the email.
Data Access & Control: You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
Cookies & Tracking Technologies: You can adjust your browser settings or use the opt-out link provided in this policy to manage tracking preferences.

6. Data Security & Retention

We implement industry-standard security measures to protect personal data against unauthorized access, disclosure, or misuse. Your information is retained only for as long as necessary to fulfill its intended purpose, comply with legal obligations, or resolve disputes.

7. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Continued use of our Wi-Fi service constitutes acceptance of the revised policy.

8. Contact Information

If you have any questions or privacy-related requests, you may contact us at:

📧 Email: [email protected]

📍 Address: Ontario International Airport, 1923 E. Avion St. Ontario, CA 91761